Terms & Conditions
These Terms & Conditions govern your access to and engagement with Asha Infotech, a multi-discipline Information Technology company headquartered in Vadodara, Gujarat, India. By commissioning our development services, subscribing to support, engaging our infrastructure solutions, or accessing ashainfotech.asnp.in, you accept these binding terms.
01. Company Profile & Operational Scope
Asha Infotech operates as a registered Indian IT solutions and connected technology provider based in Vadodara, Gujarat. We serve startups, enterprises, publishers, and commercial establishments across India through five integrated technology verticals:
02. Software, Website & News Portal Development
All development projects (including custom websites, mobile applications, and news portal installations) are executed based on agreed technical specifications:
- Milestones & Deliverables: Project scope, deployment phases, and technical milestones are defined at order initiation. Requests for features outside the initial agreement are treated as billable change requests.
- Client Content Responsibility: The client retains sole legal accountability for text, images, logos, articles, and media submitted for upload. The client guarantees that all submitted assets do not violate copyright, trademark, or Indian intellectual property laws.
- Publishing Autonomy: For news portal deployments, Asha Infotech functions strictly as a technology vendor. We do not edit, audit, endorse, or verify news publications, reporter opinions, or headlines published by the portal owner.
- Third-Party Integrations: Features reliant on third-party services (such as Google AdSense, weather feeds, market tickers, or SMS gateways) are subject to the policies, uptime, and approval rules of those respective service providers.
03. Press ID Card & Reporter Verification Portal Governance
Where an organization utilizes Asha Infotech’s Press ID generation modules or QR-Code Public Verification systems:
- Internal Media House Tool: These software modules are provided solely to help authentic publishers manage their authorized staff. Generated credentials represent private internal organizational IDs, not government, PIB, or statutory law enforcement accreditation.
- Credential Validation: Asha Infotech does not vet, screen, or background-check reporters entered into client databases. The portal administrator is exclusively responsible for verifying their journalists.
- Zero Liability for Misuse: Asha Infotech accepts zero liability for any extortion, impersonation, illegal reporting, or unauthorized activity carried out by individuals bearing cards generated via the software.
04. CCTV, IP Surveillance & Network Infrastructure
For client projects involving hardware installation, IP surveillance, wireless links, or network architecture:
- Local Storage Ownership: Recorded video footage is stored strictly on client-owned NVRs, DVRs, or local hard drives. Asha Infotech does not mirror, view, or retain surveillance streams on its cloud servers.
- Handover & Acceptance: Following installation, camera testing, and network configuration, the client signs off on hardware handover and assumes ownership of administrative credentials.
- Operational Continuity: Equipment warranties follow the original equipment manufacturer (OEM) terms. Failures caused by voltage fluctuations, power surges, cable severance, or unauthorized physical tampering are excluded from complimentary warranty service.
05. E-Commerce, Product Orders & Payments
Orders placed through the Asha Infotech technology store (ashainfotech.asnp.in) adhere to structured commercial terms:
- Pricing & Taxes: All quotes, hardware listings, and service rates are stated in Indian Rupees (₹) and are subject to applicable GST under Indian taxation law.
- Payment Processing: Online transactions are handled through certified, PCI-DSS compliant Indian payment gateways (such as Cashfree). Asha Infotech does not store or process debit/credit card CVVs, net banking credentials, or UPI PINs.
- Order Fulfillment & Transit: Hardware delivery times depend on logistics partners. Inspect all consignments upon receipt; transit damages must be reported within 24 hours of delivery.
06. Intellectual Property Rights
Upon full settlement of project dues, the client receives ownership rights to customized front-end code, graphics, and layouts created specifically for their deployment.
Asha Infotech retains intellectual property rights over proprietary software frameworks, core modules, pre-existing libraries, server orchestration scripts, and boilerplate architectures developed independently of the client’s custom assets.
07. Limitation of Liability & Legal Jurisdiction
To the maximum extent permitted by applicable Indian law:
- Asha Infotech shall not be held liable for indirect, incidental, punitive, or consequential losses, including lost profits, loss of data, or operational interruptions resulting from software downtime or external internet disruptions.
- Our total aggregate liability for any verifiable claim arising under a contract shall not exceed the total fees paid by the client to Asha Infotech for that specific service during the preceding three (3) months.
- Governing Law & Jurisdiction: These Terms are governed strictly by the laws of India. Any legal dispute or proceeding arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Vadodara, Gujarat.
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