Enterprise Privacy Policy & Data Governance
Transparent, ironclad protection for news publisher networks, journalist verification databases, client cloud architectures, and connected CCTV surveillance operations across India.
Introduction & Operational Scope
Welcome to Asha Infotech (also doing business and commercially registered as Sai Web Solution, hereinafter referred to as "Company", "we", "our", or "us"). Established in 2012 in Jhabua, Madhya Pradesh, we provide enterprise web applications, high-throughput digital news portal infrastructure, automated press identity management systems, and commercial CCTV surveillance engineering.
This Privacy Policy governs the collection, processing, storage, and safeguarding of personal data and technical telemetry across our services, corporate websites, client portals (including associated regional media networks such as ashanews.in, Ratlam News, and affiliated client domains), mobile APKs, and connected IoT surveillance nodes.
Categories of Information We Collect
Depending on how you interact with our solutions—as an enterprise news portal client, field journalist, reader, or surveillance deployment client—we collect specific classifications of data:
| Category | Data Elements Collected | Primary Source |
|---|---|---|
| Client & Contact Info | Full name, phone/WhatsApp number, email address, corporate designation, postal address, billing details. | Direct registration, service inquiries, onboarding forms. |
| Reporter & Press Credentials | Journalist legal name, designated bureau/tehsil, official press badge ID, photograph, government ID copy (Aadhaar/Voter ID for bureau validation). | Submitted by sponsoring media houses or portal administrators. |
| Technical & Telemetry Data | IP address, browser user-agent, device hardware specs, operating system, ISP routing, time-stamp logs. | Automated server logging, Cloudflare CDN edge nodes. |
| CCTV Surveillance Telemetry | Camera MAC addresses, device serials, firmware revisions, NVR cloud stream health, event detection alerts. | Directly installed on-premise hardware telemetry. |
We do not solicit or store sensitive personal information such as biometric DNA, sexual orientation, political opinions, or sensitive medical histories.
Press ID Card & Public Verification Governance
A core technological component engineered by Asha Infotech is the Online Press ID Card Generator & Real-Time QR Verification System used by independent media houses and bureau publishers.
✓ Public Verification Transparency
When a public citizen, law enforcement officer, or administrative authority scans the authentic QR code on a press badge, our servers return only necessary validation facts: Reporter Name, Bureau Region, Validity Term, and Active/Revoked status.
🛡 Fraud Prevention Safeguards
Sensitive national identifiers (such as raw Aadhaar or PAN digits) are never rendered publicly on verification screens. Verification portals exist exclusively to prevent bogus journalist impersonation.
CCTV Infrastructure & Surveillance Telemetry
For commercial, institutional, and residential CCTV setups implemented by our engineering unit in Madhya Pradesh:
- Client Ownership of Video Feeds: Video streams, recorded footage, and audio captured by on-premise cameras are stored locally on the client's hard disk drives (NVR/DVR) or private password-protected cloud accounts. Asha Infotech does not monetize, mine, or inspect your private video archives.
- Remote Assistance Access: Engineering technicians only access CCTV device panels during scheduled maintenance or troubleshooting requests, executed strictly with client consent and supervisor authentication.
- Perimeter Intrusion Sensors: AI motion and perimeter alerts generate transient encrypted notification pings to authorized client smartphones without persisting unauthorized video caches on intermediate servers.
Purpose & Lawful Grounds for Processing
We process collected data exclusively under transparent legal bases stipulated by the DPDP Act 2023, specifically for:
- Contractual Execution: Provisioning domain architectures, SSL certificates, WordPress news engines, Android WebView builds, and hosting clusters.
- Public Authenticity: Validating identity cards for accredited press personnel across Madhya Pradesh and national districts.
- Monetization & Audience Analytics: Assisting client publishers in configuring Google AdSense ad units, Google Analytics, and RSS syndication pipelines to maximize digital revenue.
- Security & DDoS Defense: Defending high-traffic news portals against malicious scraping, brute-force admin intrusions, and fraudulent comment spambots.
- Statutory Compliance: Satisfying legitimate inquiries from cyber law enforcement or judicial bodies under Section 69 of the Information Technology Act.
Third-Party Ecosystem Integrations
To deliver multi-feature news portals and connected solutions, our architecture interfaces with select industry-leading technology vendors. Each vendor operates governed by their respective privacy terms:
| Vendor / Integration | Purpose | Data Processed |
|---|---|---|
| Google AdSense | Monetization ads displayed to news portal visitors. | Non-identifiable cookies, device IDs, interest categories. |
| Google Analytics / GA4 | Aggregated readership and concurrency monitoring. | Anonymized IP addresses, page durations, referral pathways. |
| Cloudflare CDN | Edge caching, SSL certificates, DDoS mitigation. | HTTP network headers, origin client IP address. |
| Meta / WhatsApp API | Instant support desk, editorial dispatch communication. | Direct phone numbers, opted-in chat metadata. |
| Firebase Cloud Messaging | Breaking news push notifications to Android apps. | Unique anonymous device push tokens. |
Visitors on client portals can manage their personalized advertising preferences anytime via Google Ad Settings or opt-out using industry-standard browser cookie controllers.
Data Retention Schedules & Cryptographic Defense
Asha Infotech applies strict cybersecurity standards to safeguard all hosted databases and configuration scripts:
- Client Accounts: Retained for the active duration of the web hosting and software maintenance contract plus 3 financial years for tax and statutory accounting audits.
- Press ID Registry Records: Retained for the stated validity duration of the journalist card. Expired or terminated records are marked deactivated immediately upon editorial notification.
- Server Access Logs: Retained for an rolling window of 180 days in compliance with statutory Indian Computer Emergency Response Team (CERT-In) logging guidelines.
Your Statutory Rights Under Indian Privacy Laws
Under the provisions of the DPDP Act 2023, data principals (clients, reporters, and end-users) enjoy enforceable rights regarding their personal data:
- Right of Access & Summary: You may request a plain-language summary of what personal information we maintain concerning you or your media entity.
- Right to Correction & Updation: If your published bureau details, email, or telephone records are inaccurate, you may demand prompt rectification.
- Right to Erasure / Deletion: You may request the decommissioning of your test records or inactive profiles, provided retention is not required by prevailing statutory or audit legislation.
- Right to Grievance Redressal: You have the legal right to present complaints directly to our designated Grievance Officer and escalate to the Data Protection Board of India if unresolved.
Grievance Redressal Officer & Communication Desk
In compliance with Rule 5(9) of the IT Rules, 2011 and Section 12 of the DPDP Act, 2023, Asha Infotech maintains a designated Grievance Officer to address questions, data inquiries, and privacy concerns:
Physical Address: Gopal Colony, Jhabua, Madhya Pradesh (Pin: 457661), India
Direct Helpline: +91 9407103534
Operational Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
Turnaround Window: All formal privacy inquiries acknowledged within 24 hours and addressed within 15 business days.
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